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01782 397018 (Allan House) or 01782 373236 (Oaklea House)

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Quality is at the heart of everything we do! We work hard to listen to the feedback of our residents, their families, our staff members and our inspectors.

Quality Services

 

Care Quality Commission

Both Allan House and Oaklea House are registered with the Care Quality Commission (CQC) and have been inspected in line with all care homes nationally. The reports from those inspections can be found at the following links. We are very pleased to be rated as GOOD in both homes but are working hard to improve this to OUTSTANDING!

Allan House Report - 

 

 

 

 

 

Oaklea Report - 

 

 
 
 
 
 
 
 
 
Quality and safety

We have regular external Quality Audits, undertaken by an award-winning practitioner in Dignity in Care, ensuring the highest standards of care are maintained.

 

We have invested in the long-term services of Peninsula, one of the UK's leading providers of Human Resources and Health & Safety support for care providers.

Awards

Allan House:
2012 Multiple Abilities Club Presidents Award to Allan House - Winner
2015 Staffordshire Dignity Award – Outstanding Example Winner - Susan Wootton
2016 Staffordshire Dignity Award – Individual Creativity - Winner
2018 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Allan House
2019 Staffordshire Dignity Award - Dignity Champion Nomination - Julie Brace
2019 Staffordshire Dignity Award - Dignity Champion Nomination - Rachel Powell
2019 Staffordshire Dignity Award - Dignity Champion Nomination - Brett Pointon

2019 Staffordshire Dignity Award - Dignity Champion Nomination - Irene Cooper
2019 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Allan House

 

Oaklea House:

2016 Staffordshire Dignity Award
2018 Staffordshire Dignity Award - Community Award for Maintaining Dignity - Highly Commended
2018 Staffordshire Dignity Award - Leadership Nomination - Jade Izzard
2018 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Oaklea House
2019 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Oaklea House
2019 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Mel Davies
2019 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Gill Porter

2019 Staffordshire Dignity Award - Outstanding Achievement/ Contribution Nomination - Tracey Goodwin


2019 Staffordshire Dignity Award - Highly Commended for Leadership - Trish Jones
2019 Staffordshire Dignity Award - Winners for Leadership - Ron & Julie Jeffries
2018 Staffordshire Dignity Award - Winners for Leadership - Ron & Julie Jeffries
2018 Staffordshire Dignity Award - Leadership Nomination - Trish Jones

 



 


 
 
 
Client feedback

The best reviews come from our clients and staff. Please see our TESTIMONIALS page to hear what they say!